Our journey to become the Best Automotive Dealer group in Australia is never ending…
Since 1934, we believe it’s always been our people who’ve driven this business from modest beginnings to now, where AP Eagers is ranked as Australia’s second largest automotive group. It’s not just what our people do, it’s about how they do their job. We’re about delivering an exceptional and memorable experience for anyone who chooses to do business with us.
The Newcastle & Hunter Division of AP Eagers currently employs over 450 people and represents 9 of the world’s best automotive brands through our network of 20 dealerships. In addition to our large footprint of automotive dealerships in the Hunter, the Group provides: Service, Parts, Finance, Insurance and Car Care solutions through our integrated business model.
Participate. Dream Big.
It doesn’t matter what your job is, you are an integral part of a great team.
Our mantra is, ‘don’t be afraid to fail and don’t be afraid to succeed’.
And don’t be afraid to be the best you can be.
Check out these videos that profile some of our people.
Business Management Graduate
General Manager, Parts
We're about experiences, not just vehicles.
Customer Experience is about how we look, how we sound, how we feel and act – and most importantly - how that’s perceived by the customer.
It’s so much more than Customer Satisfaction. We don’t just want customers who are simply ‘satisfied’; we want customers who are excited, delighted, and who become advocates for our business. To achieve this, we must continue to improve, create real and tangible differences and deliver a superior form of customer service.
We’ll excite them by doing the little things that matter – the personal touches that tell the customer that we know them, we’ve heard them, and we CARE about the experience they have; not just when they BUY the car, but in every interaction we have afterwards. We go the extra mile and, simply, we care about them, not just ‘the sale’.
We’re not smoke and mirrors, we’re the bells and whistles. And every day, we’ll make sure we deliver the same exceptional standard of customer experience. It won’t be a ‘one off’ either; it will become ingrained in our service philosophy and applied to every interaction.
Valued Customer, 8 Years